GENERAL TERMS, SEQURITY AND REGISTRATION POLICY
Releaserigshop offer on-line sales to most European countries, USA, Canada, Russia, Japan and Australia. We are based in Denmark and work with safe and encrypted online payment systems.
How to Order On-line
Making your purchase on-line with Releaserigshop is fast easy and secure. Simply view our big collection of release rigs, kits, materials, rig-bits and tools – pick the products you want, add to chart – and continue shopping or go to checkout. Add in shipping cost (if any), proceed to final checkout, complete billing and contact/delivery details, add any notes, pay and complete the order. The delivery process starts as soon as your payment has cleared into our account – and you just have to wait for your goods to arrive.
After you have placed an order through the web shop you will receive an e-mail notice from us telling you what you have ordered + payment and shipping details. We don´t take payment before the order is shipped. Should we not be able to deliver all the items you have ordered, you will not be charged for these items.
We guarantee that all the items we sell will meet your satisfaction. If for any reason you are not fully satisfied with your purchase, please tell us about at firstname.lastname@example.org.
Please let us know if you see any damage to your shipment – and if possible send us an image of the issue. If for any reason you are not satisfied with your purchase, you may return the item to us within 30 days – and get a full refund. Merchandise must include a copy of your invoice or packing slip. Shipping and handling are non-refundable. Please allow up to 2 weeks for us to return your payment.
Registration policy – GDPR
All information entered in connection with a purchase through credit card in our shop at releaserigshop.com occurs on a highly encrypted secure server with SSL encryption system so that it is not possible for unauthorised persons to retrieve your card information.
We do not register visitors traffic and do not store information on visitors entering. The only thing that is stored is your actual order, which, according to the Danish Bookkeeping Act, is to be stored for five years. You are always welcome to ask us questions in regard to our shop and web system. We always welcome feedback and hope that you may help us improve the shopping experience in our online shop
If you choose to join our newsletter, we respect your privacy – and will not sell, share, rent, or lease any portion of our mailing list or customer e-mail addresses to other institutions, shops, magazines etc. In short, you will not receive spam, junk mail, or telemarking calls as a result of entering your information on our site. We use the e-mail you provide us with to send you articles, tips and tutorial videos on how to make the very latest new release rigs – and you will of course get some special offers from releaserigshop.com. If you sign up for our newsletter – you will always be able to unsubscribe from this letter by clicking on the unsubscribe link found on all newsletters.
Best regards – Jens Bursell